Frequently Asked Questions (FAQ):
Where Is Stance Motorsport Located?
Stance Motorsport is a California-based Aftermarket Performance Warehouse Distributor, specializing in high-quality automotive parts and accessories. With years of industry expertise, we offer a wide range of products designed to enhance vehicle performance, style, and functionality. Our robust online platform provides an easy and convenient shopping experience, ensuring that customers can find the parts they need with just a few clicks.
To further improve service and expedite delivery, we've expanded our operations to include multiple strategically located warehouses across the region. Based in the City of Industry, Los Angeles, California, our expanded distribution network allows for faster shipping and ensures timely fulfillment of orders. This expansion reflects our commitment to providing exceptional customer service and supporting our clients with reliable and efficient solutions for all their automotive needs.
Is Stance Motorsport Reliable and Trustworthy?
Customer satisfaction is at the core of our business philosophy, and we are committed to offering products and services that not only meet but exceed expectations. As a trusted and reputable brand, we continuously strive to provide a seamless and enjoyable experience for our customers. Our focus on quality, performance, and customer care has earned us a loyal following and established our reputation as a leader in the industry. We understand the importance of reliability and aim to build long-lasting relationships with our clients by offering products that they can depend on.
To ensure that every product meets our high standards, we conduct thorough and rigorous quality checks throughout every phase of production. Our team meticulously inspects each item for durability, functionality, and finish, guaranteeing that it adheres to our strict guidelines. We pride ourselves on being proactive in addressing customer needs and feedback, constantly refining our processes to maintain the highest level of excellence. With a focus on continuous improvement, we are dedicated to offering unparalleled quality and value to every customer, every time.
Can I Install Stance Motorsport Products At Home?
Many of the products we offer from the brands we carry, including TRUHART, Megan Racing, Manzo, and D2 Racing, are designed for easy at-home installation. These parts typically come with clear instructions and can be installed with basic tools, making them ideal for enthusiasts looking to enhance their vehicles without the need for professional assistance. For most of our customers, this ease of installation allows them to enjoy their new parts quickly and conveniently.
However, there are some products that, while offering excellent performance, may require more complex installation procedures. These parts often necessitate professional installation to ensure they function as intended and meet the standards for warranty coverage. For these items, we recommend seeking the expertise of a certified mechanic to ensure proper installation and avoid any potential issues that could affect the warranty. Always consult the product's installation guidelines to determine the best approach.
Are There Any Discounts Or Promotions?
We regularly offer discounts and promotions to provide our customers with the best possible value. The most effective way to stay updated on these special offers is by subscribing to our email and/or SMS list. By signing up, you'll receive exclusive notifications about upcoming deals, sales events, and limited-time offers, ensuring you never miss out on savings.
While we frequently run promotions, please note that most of our pricing is already set to be the best you can find. We strive to offer competitive rates across our entire catalog, ensuring that our customers are getting top-quality products at unbeatable prices. If you ever have a specific offer in mind, feel free to reach out to us via email, and we'll be happy to assist you with any inquiries. Our goal is always to deliver the best possible value and customer experience.
Can I modify or cancel my order?
If you need to make changes or cancel your order, please contact us as soon as possible. We can make adjustments before the order is processed and shipped, but once it's shipped, it may no longer be possible to make changes.
Do you offer expedited shipping?
Yes, we offer expedited shipping options for faster delivery. Please review the available shipping methods during checkout for more information.
What if my item is damaged or defective upon arrival?
If your item arrives damaged or defective, please contact our customer support team immediately. We'll guide you through the process of returning the item and issuing a replacement or refund.
Can I return sale or clearance items?
Sale and clearance items are typically not eligible for returns or exchanges, unless specified otherwise. Please refer to the product's description or contact customer support for more information.
How do I know which parts are compatible with my vehicle?
Are your parts street legal?
Is sales tax included in the price?
Do you accept gift cards or store credit?
What if I have an issue with a product I purchased?
If you encounter any issues with a product, please reach out to our customer support team. We'll work with you to resolve the issue, whether it's a product defect, installation concern, or other problem.
Do you offer live chat support?
Yes, we offer live chat support during business hours for quick assistance with any questions or concerns you may have.